Privacy Policy
Privacy Policy – Atom Competitions
We are Atom Competitions (“Atom Competitions”, “we”, “us” or “our”). We are a prize draw competition operator based in the United Kingdom. We are the controller and are responsible for your personal data.
Our business address is:
Atom Competitions
Atom Competition, Unit 3, Meridian Centre, Belvoir Way, Louth, LN11 0LQ
Contact email: hello@playatom.co.uk
If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, please contact us at hello@playatom.co.uk
We respect your privacy and are committed to protecting your personal data. This Privacy Notice will inform you as to how we collect, process, store, secure and look after your personal data when you visit our Website https://playatom.co.uk
(“Website”) (regardless of where you access it from), and/or use our services which may include purchasing competition entries, digital site credit, or other products made available on the Website (“Services”). It will also tell you about your privacy rights and how the law protects you.
We collect, use and are responsible for certain personal data about you. When we do so, we are subject to the applicable UK Data Protection Legislation which, for the purposes of this Privacy Notice, shall mean: all applicable data protection and privacy legislation in force from time to time in the UK including without limitation the UK GDPR; the Data Protection Act 2018 (and regulations made thereunder) and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended; and all other legislation and regulatory requirements in force from time to time relating to the use of personal data (including, without limitation, the privacy of electronic communications); and the guidance and codes of practice issued by the Information Commissioner or other relevant regulatory authority (“Data Protection Legislation”).
Given the nature of our Website, we do not expect to collect personal data of anyone under 18 years old. If you are aware that any personal data belonging to someone under 18 has been shared with our Website, please let us know so we can delete it.
BY USING OUR WEBSITE AND/OR SERVICES YOU ACCEPT THIS POLICY
By using our Website and/or Services you confirm that you accept this Privacy Policy and consent to us processing your data in accordance with these Terms.
If you do not agree to these terms, please contact us straight away.
This Privacy Notice describes the types of personal information we may collect from you, how that information may be used or disclosed by us, and the safeguards we utilise to protect it. The personal information we collect is used for providing and improving our Services to you. We will not use or share your information with anyone except as described in this Privacy Notice.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
We may update this Notice from time to time. The latest version will always be available on our Website or by request.
We recommend that you print a copy of this Privacy Policy for future reference.
THE DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified either directly or indirectly.
We may collect, use, store and transfer different kinds of personal data, including:
Identity & Contact Data – Full Name, Delivery/Shipping Address, Email Address, Phone Number, Date of Birth, Website Username, and other profile identifiers.
Payment Data – Payment transaction details, and bank/payment provider details used when entering any competition or purchasing products/services.
Usage & Interaction Data – How you use our Website, entries you select or purchase, surveys completed, feedback submitted, browsing behaviour, and competition participation.
Technical Data – Device, browser type, IP address (if cookies permit), navigation behaviour, server logs, session actions, and service disruptions or errors.
Marketing & Preferences Data – Opt-in/opt-out consent records, communication preferences, and interests we reasonably believe may be relevant based on interactions (where permitted or consented).
Where we need to collect personal data by law or under the Terms of a contract and you fail to provide it when requested, we may not be able to perform the Services. In such cases you will be notified, and a Service may be cancelled.
HOW IS YOUR PERSONAL DATA COLLECTED?
We collect your personal data in the following ways:
Through our day-to-day business dealings when providing our competition or entry Services;
When you register an account or enter a competition via our Website;
When you fill in digital forms, surveys, or feedback requests;
When you communicate with us by post, phone, email, or message;
We collect Technical Data automatically when you interact with the Website via cookies, server logs or similar tracking tools;
We may obtain data through publicly accessible sources;
We may receive personal data via third parties such as analytics providers and/or payment processors, banks, building societies, or financial institutions when you pay for Services or competition entries.
Where applicable, the following data items are typically collected directly from you:
Name
Delivery Address
Email Address
Phone Number
Account Username
Date of Birth
Payment Processor Details
Entry/Product Selection History
Feedback and Survey Participation
Technical Session Logs (if cookies permit)
LEGAL BASIS AND HOW WE USE YOUR PERSONAL DATA
We only process your personal data when legally permitted. The most common lawful grounds include:
Consent (where required);
Performance of a contract (competition entry fulfilment and prize administration);
Protection of vital interests where you may be physically or legally incapable of giving consent;
Legitimate interests of our business or authorised processors (fraud prevention, analytics, support, and site improvement);
Compliance with a legal or regulatory obligation.
We may rely on more than one lawful basis depending on the data purpose. You may withdraw consent at any time by contacting us (where applicable, this does not affect processing already carried out prior to withdrawal).
PURPOSES FOR WHICH WE USE YOUR PERSONAL DATA
Purpose Reason
Creating and managing your Website account Legitimate interests or contract performance
Administering competition entries Performance of a contract
Verifying identity and fraud prevention Legitimate interests or legal compliance
Prize delivery or prize collection coordination Contract performance
Non-marketing operational communications Legitimate interests or regulatory compliance
Website analytics and improvements Cookie consent (where required) or legitimate interests
Site credit earning and wallet allocation Contract fulfilment or promotion Terms
Corporate sale, merger, asset transfer or insolvency (if applicable) Legitimate interests or legal compliance, anonymised where possible
We will only ever use your data in a way compatible with the purpose it was collected for. We may process personal data without consent where required or permitted by law.
MARKETING EMAILS
We may send you marketing communications if:
You have used our Services or purchased a product/competition entry; and
You have not opted out of receiving marketing.
We typically rely on legitimate interests to send marketing communications where consent is not legally required. If our marketing approach changes in the future requiring explicit consent, this will be requested separately and clearly.
We will never share your personal data outside of Atom Competitions for marketing purposes without your express opt-in consent given separately.
You can ask us or third parties acting on our instructions to stop sending you marketing at any time by contacting us at hello@playatom.co.uk
.
Opting out does not affect data used for completed transactions or competition entries.
DISCLOSURES OF YOUR PERSONAL DATA
We may share your personal data where required to operate the Website and Services, including with:
Third-party prize providers or suppliers;
Self-employed contractors, IT providers, payment processors, or service partners assisting us;
Delivery and courier providers handling prize fulfilment;
Marketing or social media partners (only when and where consent is required);
Law enforcement, courts, or regulatory bodies (where legally obligated);
Professional advisers to include lawyers, bankers, accountants, insurers, auditors;
HM Revenue & Customs and other authorities where required by law; and/or
Business successors in connection with company sale, transfer, merger or insolvency (data anonymised where possible).
All external processors receive your data subject to contractual assurances requiring secure handling and compliance with Data Protection Legislation.
INTERNATIONAL TRANSFERS
Your data may be held at our offices, by service providers, and/or by IT cloud data centres.
We may transfer or allow secure data access outside the UK/EEA where essential to provide the Services. In accordance with Data Protection Legislation we only do so where:
the destination country is covered by an Adequacy Regulation or Adequacy Decision under Article 45 of the UK GDPR or EU GDPR (as relevant); or
appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place ensuring enforceable rights and legal remedies; or
a valid legal exception applies.
We minimise international transfers and do not proceed unless compliant.
DATA SECURITY
We implement suitable security controls to prevent personal data from being:
accidentally lost, accessed, altered, disclosed or used without authorisation.
Access to your personal data is limited to employees, agents and contractors strictly on a need-to-know basis, under our instruction, and subject to a duty of confidentiality.
We operate procedures to respond to any suspected personal data breach and will notify you and/or the ICO where we are legally required to do so.
Despite safeguards, users are advised the transmission of data over the internet may not be completely secure. You accept risk where internet transmission fails outside our control.
DATA RETENTION – HOW LONG WE KEEP YOUR DATA
We retain your personal data only as long as necessary to fulfil the purpose(s) it was collected for, including legal and accounting obligations. Standard competition and transaction data is typically held for up to 6 years to meet regulatory and record-keeping requirements.
THIRD-PARTY LINKS
Our Website may contain links, plugins or references to third-party websites or advertising providers. We do not control their privacy practices. When you leave our Website we encourage you to read the relevant third-party Privacy Notice. Use of external third-party sites is at your own risk.
DOWNLOADS
Any downloadable documents, files or media on our Website are provided at your own risk. We recommend verifying downloads using trusted third-party antivirus tools. We are not responsible for harmful or misrepresented files sourced outside Atom Competitions.
YOUR LEGAL RIGHTS (DATA PROTECTION)
You have rights under Data Protection Legislation, including:
✔ Access (Subject Access Request) — receive a copy of the data we hold to verify lawful processing
✔ Correction / Amendment — update or correct data (verification may be requested such as proof of address/name change)
✔ Erasure / Deletion — where no lawful reason exists for ongoing retention or processing
✔ Restriction — ask us to pause processing in certain cases
✔ Objection — where processing relies on legitimate interests that affect your rights
✔ Portability / Transfer — ask for structured export of your data to you or an authorised provider
✔ Withdraw Consent — where consent is the lawful basis
Fee: No fee normally applies unless requests are excessive or unfounded, in which case we may refuse or charge fairly.
Response Time: We aim to respond within one month, or update you if extended due to complexity.
To exercise any of these rights, contact: hello@playatom.co.uk
For escalation complaints you may contact the Information Commissioner’s Office (ICO).
COMPLAINTS OR CONCERNS
If you have concerns about how your data is processed, contact us at hello@playatom.co.uk
first.
You may also file a complaint with the ICO (UK data regulator).
COOKIES
You can set your browser to refuse all or some cookies, or alert you when cookies are used. If you disable essential cookies, some parts of the site may not work.
For full Cookie guidance, refer to ICO cookie resources.
INFORMATION ABOUT OUR USE OF COOKIES
Our Website uses cookies to distinguish you from other users. A cookie is a small file stored on your device if you agree, containing data transferred to your system.
We may monitor:
Number of visits
Pages accessed
Traffic data
Location and provider domain
Shopping cart interaction (if enabled)
Some of this data is aggregated or statistical and may not identify you individually.
We request cookie consent unless cookies are essential for cart and checkout Services.
Cookie List and Purpose
Cookie Name Purpose
woocommerce_cart_hash Helps WooCommerce determine when cart contents/data changes
woocommerce_items_in_cart Helps WooCommerce determine when cart contents/data changes
wp_woocommerce_session_ Stores unique session ID so cart data can be retrieved from the database
woocommerce_recently_viewed Enables Recently Viewed Products widget
store_notice[notice id] Allows dismissal of store Notice
woocommerce_snooze_suggestions / dismiss / dismissed / suggestions__ Tracks Marketplace suggestion behaviour if enabled
tk_ai Stores randomly-generated anonymous dashboard usage ID if enabled
These cookies may store your IP, user agent, geographical location, OS, and browser if you consent.
Third parties such as analytics or advertising providers may also set cookies that we do not control.
Blocking Cookies
You can block cookies in your browser. If you block all cookies (including essential ones), parts or all of the Website may not function.